Shipping policy

Our commitment is to get your packages to you as quickly as possible.

This means, however, that all orders are final once you have placed them. Once an order is placed, it cannot be changed, combined with other orders, or have its delivery preferences changed.

However, we understand that mistakes happen. If you need to cancel and reorder, please call us at 96725090 within 60 minutes of your purchase, and we’ll do our best to help!

Standard Shipping

We’re excited for you to receive your order!

For deliveries within Singapore:

Standard Shipping (S$6): 2–5 business days

Express Shipping (S$12): 1–2 business days

Enjoy free Standard Shipping for orders above S$80

Please note that during peak periods, such as sales or festive seasons, shipping times may be extended:

Standard Shipping: 6–10 business days

Express Shipping: 3–4 business days

For Express Shipping or Lalamove Same-Day Delivery, ensure you place your order before 1 PM on a working day for same-day processing. Orders placed on weekends or public holidays will be processed on the next business day.

 

Pick-Up

You may collect your parcel only after receiving a pick-up confirmation email. Please refer to the email for the pick-up schedule.

Kindly ensure your order is collected within a month from the purchase date. Unfortunately, orders not picked up within this timeframe will be forfeited, and refunds will not be provided.